We offer 4 types of rental contracts:

Short-stay contract
Recommended when you're seeking a residence for a temporary stay. You can stay 3 months to 1 year maximum, with a minimum stay of 1 month. The maximum time you can stay differs per building and depends on the requirements you meet. Before accepting your booking, we'll always reach out to you to discuss your situation.

Contract for an indefinite period of time
Our long-term rentals. If your residence is offered with a contract for an indefinite period of time, you can stay for an undefined period of time, with a minimum stay of 3 to 12 months. 

Contract for two years
If a residence is offered with a 2-year contract, you can initially stay for 2 years. After this period, your contract might be prolonged (subject to a few exceptions).

Campus contract (Students only)
When a residence listing says it’s for students only, we'll work with a campus contract. This contract specifies that you can only live in the accommodation if you're a student. Every year in September, we ask you to upload your proof of enrolment (for that year) to verify your student status. If you're no longer a student, you must move within 6 months. You can stay until the end of March at the latest.

We need several documents to check and approve your booking. Make sure to upload all relevant documents to your Holland2Stay account. 

If you're employed:

• Copy of your passport or ID 
• Copy of your employment contract
• Employer's statement (no older than 1 month) with company stamp and signed by hand
• Copy of 3 recent pay slips
• Copy of 3 bank statements showing the salary payments in accordance with the pay slips

Sometimes we ask you to provide us with your personal income statement (Inkomensverklaring). 

If you're self-employed:

• Copy of your passport or ID 
• Copy of your Chamber of Commerce (Kamer van Koophandel) registration
• Copy of your profit and loss statement (2021, 2022, 2023)

If you're a student:

• Copy of your passport or ID 
• Proof of enrollment for your study program from your Dutch school or university for the current academic year
• Proof of enrollment from Studielink

If you have a guarantor:

• Copy of your guarantor's passport or ID 
• Copy of 3 recent payslips of your guarantor

Sometimes we ask you to provide a landlord statement. You can request this from your current landlord.

TIP: We need a copy of your passport to verify your profile. However, we don't need a full copy of your passport. We'd recommend you use the KopieID app of the Dutch government to protect your identity details. You can hide the information we don't need and add a watermark. 

To verify your profile, we need the following details: 

• Full name 
• Date of birth
• Place of birth
• Nationality 
• Sex
• Profile picture 
• Signature

We don't need to know your personal number or document number.

Finding a new home in the Netherlands can be quite a struggle. Unfortunately, rental scams are common. Scammers use online advertising, real estate websites, and (shady) booking websites in an attempt to trick you. 

We only advertise our rental offer on Funda, Pararius, Kamernet, and Maastricht Housing. We'll always ask you to complete your booking via our official website (holland2stay.com). We also use Google Ads, Facebook Ads, and Instagram Ads. These ads will always redirect you to our official website and our official social media channels. We don't advertise our offer in Facebook groups.

Here are some tips to avoid a rental scam: 

• Check if the offer on the advertising platform is available on our Residences page. Here we show our most updated availability.
• Always book a residence via our official website. We'll never ask you to pay or upload your personal details via an external platform. 
• Rental scams typically aim to steal your money. Don't pay a large sum of money before signing a lease. To book one of our residences, you need to pay €200 via our website. This is part of your deposit payment. We'll ask you to pay (the remainder of) your deposit and first month's rent after signing your rental agreement.
• Beware of rental listings that are full of typos, excessive punctuation, or grammar errors. These are likely created by a scammer. 

If there are any red flags, skip the advertisement. Contact us when in doubt. 

For most of our studios, we select a new tenant by lottery. Every Tuesday around 17:00, we publish newly available lottery residences on our website. You can sign up for your favorite residence (1 max.) until Sunday at 20:00.

Once the countdown of our offer ends, a random signee is selected automatically to book. On Monday, we'll contact the winner by email. If you're not selected, we'll also inform you by email.

If you're selected to book, you have 24 hours to confirm your booking by paying €200 (partial deposit payment). If you decline our offer or don't confirm the booking within 24 hours, a new lottery winner is selected.

We need to check and approve your personal details before we can finalize your booking. Make sure you meet all requirements beforehand. Get in touch if you're not sure.  

Good to know: you can only participate in the lottery with your own name. It's not possible to book on behalf of someone else or to transfer your booking to someone else. After creating an account, you can't change your personal details, such as your name and email address. The winner of the lottery (whose name is linked to the winning account) must be the tenant of the residence.

Our booking process is completely online, quick & easy! To book your new home, just follow the steps below. Once you've booked a residence, you can track the process in your online account. You'll also get notifications via email.

1. Create an account
First, create an account (a one-time administration fee of €29.50). Note that registering with us does not guarantee you a residence.

2. Select your favorite home
Once you're ready to book, browse through our offer on our Residences page and select the residence you want to book. You can be assigned to a residence in two ways:

• Book immediately: First come, first served. You don’t have to sign up for a waiting list or participate in the lottery. If you fulfill the (income) requirements and pay the required fees, the residence is yours.

• Participate in the lottery: This means that we'll select a new tenant by lottery. Every Tuesday, we publish newly available lottery residences on our website. You can sign up for your favorite residence until Sunday. On Monday, a random signee is automatically selected to book. If you're selected, you will have 24 hours to accept the booking.

Make sure you meet the (income) requirements before making your booking.

3. Pay the partial deposit payment
To confirm your booking, you need to pay €200. This amount serves as a partial deposit payment. 

4. Upload relevant documents
Upload relevant documents (e.g., passport, salary slip, proof of enrolment) to your account. We'll check your application and start working on your contract.

5. Sign the contract
After you've paid the partial deposit payment and we've approved your application, you're assured of getting the home. We'll send the tenancy agreement to you via email, normally within 14 days after payment. You can digitally review and sign your contract using SignRequest. 

6. Make the payments
To finalize the booking process, you need to pay the first month’s rent and the remaining deposit.

7. Make a check-in appointment
After completing the payments, you can schedule a check-in appointment in your account to collect your keys. 

8. Enjoy your stay!